Last Updated: September 2, 2026
Welcome to our online store.
These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products from EDWARD JAMIN LIMITED (“we”, “us”, “our”, or the “Company”).
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About Our Business
This website is operated by:
EDWARD JAMIN LIMITED
Email: kefu@neatifyhome.com
Address:
RM 5B 12/F TUNG LEE IND BLDG
9 LAI YIP ST KWUN TONG
HONG KONG
We operate an online retail store offering household organization and clothing storage products, including clothing storage boxes and related household storage products.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Interfere with website security or operation
- Introduce viruses, malware, or other harmful code
- Use the website to violate the rights of others
- Provide false or misleading information
- Attempt to abuse payment, promotional, refund, or ordering systems
- Use automated methods to access the website in a way that interferes with its normal operation
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, systems, or other users.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, materials, specifications, and other product information displayed on our website are accurate.
However, minor differences may occur due to:
- Screen and display settings
- Lighting and photography
- Manufacturing variations
- Measurement methods
- Product batches
- Other reasonable circumstances
We reserve the right to correct errors or inaccuracies and update product information when necessary.
4. Product Availability
Product availability is subject to change.
We may limit the quantity of products available for purchase or discontinue products at any time.
If a product becomes unavailable after an order has been placed, we may contact you to discuss an alternative solution or cancel the affected order and provide an applicable refund.
5. Prices
All product prices are displayed on the website at the time of purchase.
Prices, promotions, discounts, and product availability may change from time to time.
We make reasonable efforts to ensure that pricing information is accurate. However, occasional errors may occur.
If a material pricing error is discovered after an order is placed, we may contact you before fulfilling the order. If the order cannot reasonably be fulfilled at the incorrect price, we may cancel the order and provide an applicable refund.
6. Orders
When you submit an order through our website, you are requesting to purchase the selected products.
After receiving your order, we may send an order confirmation email.
An order confirmation confirms that we have received your order but does not necessarily constitute final acceptance of the order.
We may cancel or refuse an order where reasonably necessary, including in cases involving:
- Product availability issues
- Pricing or product information errors
- Payment authorization problems
- Suspected fraud or unauthorized activity
- Incorrect customer information
- Shipping restrictions
- Other circumstances that prevent us from fulfilling the order
If we cancel an order after receiving payment, we will provide an applicable refund.
7. Payment
We may offer payment methods including PayPal and other payment services available during checkout.
When using a third-party payment provider, you may also be subject to that provider’s applicable terms and policies.
For security reasons, we will never ask you to provide your PayPal password or payment account credentials to us.
8. Shipping
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are provided for reference only and may be affected by circumstances beyond our reasonable control, including customs processing, carrier delays, weather, transportation disruptions, and incorrect address information.
Customers are responsible for providing accurate and complete delivery information.
9. Returns and Refunds
Returns, refunds, order cancellations, defective products, damaged products, and incorrect products are handled according to our Return & Refund Policy.
Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded or restricted under applicable law.
10. Intellectual Property
Unless otherwise stated, the content of this website, including text, product descriptions, graphics, photographs, page layouts, website design, and other materials, is owned by or licensed to EDWARD JAMIN LIMITED and may be protected by applicable intellectual property laws.
You may use the website for personal and lawful shopping purposes.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.
11. Third-Party Services
Our website may rely on third-party services, including:
- Payment providers
- Shipping and logistics providers
- Website hosting providers
- E-commerce technology providers
- Analytics providers
- Security and fraud prevention providers
- Customer communication services
Third-party services may operate under their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party services, except to the extent required by applicable law.
12. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains what personal information we collect, how we use it, and how we may share or protect it.
13. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may occasionally be unavailable due to maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.
14. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that all website content will always be complete, accurate, current, or free from technical errors.
Nothing in these Terms affects any legal rights or consumer protections that cannot legally be excluded.
15. Limitation of Liability
To the maximum extent permitted by applicable law, EDWARD JAMIN LIMITED will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our website, your violation of these Terms, or your violation of another person’s rights.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of Hong Kong, except where mandatory consumer protection laws applicable to a customer provide otherwise.
Nothing in these Terms is intended to remove or limit any rights that cannot legally be excluded under applicable law.
19. Contact Us
If you have questions regarding these Terms of Service, please contact us:
EDWARD JAMIN LIMITED
Email: kefu@neatifyhome.com
Address:
RM 5B 12/F TUNG LEE IND BLDG
9 LAI YIP ST KWUN TONG
HONG KONG